Shipping and Delivery Policy

**1. Shipping Methods**

1.1. Jessica Brown I Auto Wheels offers various shipping methods for auto tires and batteries, including standard ground shipping, expedited shipping, and specialized delivery services.

1.2. During the checkout process, customers can select their preferred shipping method, and associated costs will be displayed.

**2. Shipping Times**

2.1. Estimated delivery times will be provided during the checkout process, based on the selected shipping method and the customer's delivery address.

2.2. Please note that delivery times are approximate and may be subject to unforeseen delays due to factors beyond our control, such as weather conditions, carrier issues, or other logistical challenges.

**3. Shipping Costs**

3.1. Shipping costs are determined by the weight, dimensions, and destination of the products. Customers are responsible for all shipping fees, which will be clearly displayed and added to the total order amount during the checkout process.

**4. Shipping Restrictions**

4.1. We ship auto tires and batteries within [Your Geographic Coverage Area]. We do not offer international shipping for these products.

4.2. P.O. boxes or APO (Army Post Office) and FPO (Fleet Post Office) cannot be used as shipping destinations for auto tires and batteries. A physical street address is required for delivery.

**5. Delivery Process**

5.1. Once an order is placed and payment is confirmed, our team will process the order for shipping.

5.2. Customers will receive an email confirmation with tracking information once their order has been shipped. This tracking information can be used to monitor the delivery progress.

**6. Receiving Your Order**

6.1. Customers are responsible for inspecting their auto tires and batteries upon delivery. Any visible damage to the packaging should be noted with the carrier at the time of delivery.

6.2. In the event of damage, discrepancies, or defects with the received products, customers should contact our customer service department within [X] days of receiving the shipment for prompt resolution.

**7. Returns and Exchanges**

7.1. Please refer to our "Refund and Returns Policy" for information on returning or exchanging auto tires and batteries.

**8. Contact Information**

8.1. For any questions or concerns related to the shipping and delivery of auto tires and batteries, please contact our customer service department at support@autowheels.co.ke 0r call 0777 846 444 within working hours of 8am to 5pm).

Welcome to Auto Wheels Kenya

Your reliable tire repair shop in Nairobi.